Fandango Media, LLC
Updated Aug 1, 2026
Fandango Fee Settlement: Get $3.25 Cash or a Voucher
Fandango will pay $9.4 million to resolve claims it buried mandatory convenience fees on movie tickets and let FanClub credits and promo codes expire too fast.
Key facts
- Claim deadline
- Aug 17, 2026
- Potential payment
- Up to $10.75
- Proof requirement
- Proof required
- Status
- Open
- Final hearing
- Aug 7, 2026
- Settlement fund
- $9,400,000
Depending on which class you belong to, you can receive a $3.25 cash payment or voucher, a $7.50 voucher, or both if you qualify for each class.
Eligibility
Who may qualify?
Check the covered dates, products, locations, and other official terms before you file.
- You paid a convenience fee to buy movie tickets through Fandango for a California theater between June 11, 2020 and June 17, 2024, and you are not subject to binding arbitration
- You purchased a Fandango FanClub membership between October 7, 2024 and April 16, 2025.
- You received an email notice about this settlement, or you believe you made one of the purchases above.
- You did not opt out of the settlement.
- If you want the cash payment, you must submit a valid Claim Form with your Notice ID and Confirmation Code.
Case overview
What this settlement is about
A class action accuses Fandango of two things: failing to clearly disclose a mandatory convenience fee when people bought movie tickets online for California theaters between June 11, 2020 and June 17, 2024, and offering FanClub memberships—complete with $10 monthly credits, discounts, or promo codes—that expired after just 30 days, affecting California and Washington members who signed up between October 7, 2024 and April 16, 2025. Fandango hasn't admitted any wrongdoing, but agreed to a $9.4 million settlement to put the case to rest. The Court has granted preliminary approval, with a final approval hearing set for August 7, 2026.
What you get depends on which group you fall into. If you're a Convenience Fee Class Member and prefer cash over a voucher, you'll need to submit a valid Claim Form using the unique Notice ID and Confirmation Code from the email notice you received, which serves as proof of your eligibility—this gets you a $3.25 payment. FanClub Class Members don't have to do anything to claim their benefit: a voucher will be sent automatically. Not sure if you qualify? Watch for an email notice, use the ID Lookup tool on the settlement website if you've misplaced your Unique ID and Confirmation Code, or call the Settlement Administrator at 1-877-279-8792 to confirm your status.
