Festival Fun Parks, LLC d/b/a Palace Entertainment (Splish Splash Waterpark)
Updated Jul 28, 2026
Splish Splash Ticket Fee Settlement: $1M Fund
Online Splish Splash ticket buyers may qualify for a payment from a $1 million settlement over allegedly hidden processing fees.
Key facts
- Claim deadline
- Aug 10, 2026
- Potential payment
- Payment varies
- Proof requirement
- Proof required
- Status
- Open
- Final hearing
- Jun 25, 2026
- Settlement fund
- $1,000,000
Eligibility
Who may qualify?
Check the covered dates, products, locations, and other official terms before you file.
- You bought electronic tickets to the Splish Splash waterpark on the website www.splishsplash.com between August 29, 2022 and March 5, 2024.
- You paid a processing fee in connection with that purchase of electronic tickets.
Case overview
What this settlement is about
A class action accuses Festival Fun Parks, LLC, doing business as Palace Entertainment, of not properly disclosing a processing fee tacked onto electronic tickets for the Splish Splash waterpark before customers chose their tickets online — allegedly violating New York Arts and Cultural Affairs Law § 25.07(4). Palace Entertainment denies doing anything wrong.
To resolve the case, the company has agreed to a $1,000,000 settlement fund. The matter is being handled in court rather than arbitration, and it hasn't been finally resolved yet.
Eligible customers can submit a claim for payment, which will be paid out pro rata among everyone who's approved. Filing requires the unique ID and PIN sent in your settlement notice.
Keep in mind that payments will only go out once the court gives final approval and any appeals are settled.
