Comcast Cable Communications, LLC (Xfinity)
Updated Jul 26, 2026
Xfinity Voice Data Arbitration: Up to $5,000
Illinois Xfinity users may have biometric privacy claims involving voice commands. Individual arbitration could seek statutory damages above $5,000.
Key facts
- Claim deadline
- TBD
- Potential payment
- Up to $5,000
- Proof requirement
- Proof required
- Status
- Open
Eligibility
Who may qualify?
Check the covered dates, products, locations, and other official terms before you file.
- You used Xfinity’s voice commands while using Xfinity cable or streaming services at any time since January 2023.
Case overview
What this settlement is about
Comcast's Xfinity service is accused of violating the Illinois Biometric Information Privacy Act (BIPA) through its voice recognition technology. According to the allegations, when Illinois users spoke voice commands on Xfinity cable or streaming services, the system collected their biometric data without first giving proper notice or obtaining written consent, as BIPA requires. Illinois residents affected by this may be eligible to pursue arbitration claims that could result in payouts of up to $5,000 or more for the alleged privacy violations.
